About Us

About Us
Our Story …

BrainFx was founded by Tracy Milner and Heather Condello. Tracy and Heather are both Occupational Therapists who have practiced extensively in the area of neurorehabilitation with adults and children. They have successfully run an Ontario based occupational therapy practice since 2008. Over the years within their practice, with the benefit of long-term involvement with clients and families with mild to severe brain injuries and continual following of the research in this area, the functional impact of neurological impairment became more apparent. They recognized the significant need for a comprehensive assessment tool for people with neurological deficits, that was sensitive to mild impairment and applicable to real life experiences. They have been early adopters of the use of technology therapeutically and have been prominent in Ontario in delivering seminars on how to use technology in clinical practice. Passionate about neurofunctional assessment and intervention, they view BrainFx as the opportunity to combine clinical knowledge with current research to positively impact not only their clients, but also adults and children globally.

Tracy Milner: Chief Executive Officer

Tracy Milner is an Occupational Therapist, who has been practicing in community neurorehabilitation for over ten years. She is co-founder of BrainFx, Complex Injury Rehab, and the Community ABI Network [CABIN]. She has also held management positions in national health care organizations. Tracy completed her Master of Clinical Science degree in Occupational Therapy and Honours Bachelor of Arts degree in Kinesiology at The University of Western Ontario. She is experienced in the case management, assessment, and treatment of adults and children with severe or catastrophic injuries, such as acquired brain injury and spinal cord injury, as well as in Life Care Planning. She is passionate about neuroscience and the exciting developments unfolding through use of technology.







 Heather Condello: Chief Operations Officer

Heather Condello holds a Bachelors of Kinesiology from McMaster University and a Masters of Clinical Science degree in Occupational Therapy from the University of Western Ontario. She has been a practicing Occupational Therapist for over ten years, having spent the majority of her career as a community based therapist working within the auto insurance sector. Additionally, she’s spent time practicing in hospitals in outpatient burns, amputations and complex orthopedics and working with neurologically impaired clients including the prescription of assistive technology for such clients. Ms. Condello also completes life care plan reports and is a Certified Canadian Life Care Planner. She is co-founder of BrainFx, Complex Injury Rehab and the Community ABI Network. Clinical passions include progressing awareness of the role of Occupational Therapists in comprehensive functional cognitive assessment and applying advances in technology to clinical practice. She is fascinated by the field of neuroscience and our ever-increasing knowledge of the working of the human brain.





Matthew Milner: Chief Technology Officer

Our CTO, Matthew Milner, is an IT Specialist and Adaptive Technology Consultant. He has been supporting the founders’ occupational therapy practice for the past three years and has more than 15 years of experience in IT support. He was previously a Project Manager for software development and supported Microsoft Exchange and Small Business Server for Microsoft corporate clients. He is a Certified Microsoft Systems Engineer, A+ and Project+ certified and holds a certificate in Networking Communications. Certified BrainFx Administrators can call on Matthew for any technical support needs. He also handles logistics for the software and packaging of the BrainFx 360 assessment kits, ensuring quality control at every turn.






Carissa Stewart: Director of Communications

With over 14 years experience in advertising, marketing and intellectual capital development, Carissa brings an adaptable and energetic spirit to the BrainFx team. In her role as Director of Communications, Carissa is in charge of all external communication efforts, including marketing, sales and public relations. Passionate about changing the landscape for healthcare professionals and individuals when it comes to brain health, she feels privileged to be part of a team that is so committed to excellence. You can reach out to Carissa at anytime to learn more about BrainFx. Certified BrainFx Administrators can also rely on Carissa to get them the answers they need as they join the BrainFx Community.

Nick Cooper: Digital Media Strategist

Nick incorporates a diverse background in broad spectrum IT support to provide BrainFx with: Digital media curation, fluid adaption of social platforms, CRM solutions, and digital analytics to ensure a constantly evolving online environment. Nick is eager to engage with those seeking to know more about BrainFx and is always happy to answer questions via Twitter, Facebook, or LinkedIN. Nick believes a healthy mind is essential to a happy life.